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Privacy Policy

This website is owned, managed, and maintained by aquanexus.com. Products and services displayed on this site are credited to the respective vendors who are marketing the products within this site. We communicate credentials and financial information using high grade encryption certificates via secure server protocols.

This website requires cookies to provide all of its features. Cookies are short pieces of data that are sent to your computer when you visit a website. On later visits, this data is then returned to that website. Cookies allow us to recognize you automatically whenever you visit our site so that we can personalize your experience and provide you with better service. We also use cookies (and similar browser data, such as Flash cookies) for fraud prevention and other purposes. If your web browser is set to refuse cookies from our website, you will not be able to complete a purchase or take advantage of certain features of our website, such as storing items in your Shopping Cart or receiving personalized recommendations. As a result, we strongly encourage you to configure your web browser to accept cookies from our website.

We collect the e-mail addresses of those who communicate with us via e-mail, information volunteered by the visitor, such as survey information and/or site registrations. We also collect information to improve the content of our Web page, used to customize the content and/or layout of our page for each individual visitor, not shared with other organizations for commercial purposes.

Customer information is shared across our business units or subsidiaries. Visitors who supply us with their telephone numbers on-line will only receive telephone contact from us with information regarding items such as orders, products, or services.

For Unknown, Suspicious, or Fraudulent Purchases, Orders, or Credit Card Transactions, Suspicious Password Changes, Account Changes, or Potential Fraud please contact Customer Service. Visitors need to be aware of fraudulent information. Suspicious e-mails or webpages not from aquanexus.com often contain the following:

An order confirmation for an item you didn't purchase or an attachment to an order confirmation
Action: Go to Your Orders to see if there is an order that matches the details in the e-mail. If it doesn't match an order in Your Account, the message isn't from AquaNexus.

Requests for your aquanexus.com username and/or password, or personal information or updates payment information
Action: Go to Your Account and click Manage Payment Options in the Payments section. If you aren't prompted to update your payment method on that screen, the message isn't from AquaNexus.

Links to websites that look like aquanexus.com, but aren't AquaNexus
Attachments or prompts to install software on your computer
E-mail addresses to make it look like the e-mail is coming from aquanexus.com
Action: If the "from" line of the e-mail contains something other than @aquanexus.com, then it's a fraudulent e-mail.